Contact PupRovia
Contact PupRovia
Real help for real dog routines
Whether you are checking on an order, comparing products, or solving a delivery issue, send us the details and we will help you move forward clearly.
Order support
Email your order number, tracking link if available, and the email used at checkout. This helps us find your order quickly.
Product questions
Tell us your dog size, routine, and the product you are considering. We can point you toward the most relevant collection or guide.
Damaged items
Send clear photos of the item and packaging within 7 days of delivery so we can review the issue properly.
Email us
Contact PupRovia at info@puprovia.com. Please avoid sending payment information, passwords, or sensitive personal details by email.
Use a subject line like “Order #1234 - Tracking help” or “Product question - Dog travel gear” so your message reaches the right context faster.